Customer Service/ Warranty
Limited Lifetime Warranty:
Due to a few, these warranty conditions must be followed by all. For products to be replaced under warranty, the defective products must be returned to us before replacements will be sent.
Redneck Whips offers a limited lifetime warranty to the original purchaser for all LED lights. If your particular product has been discontinued and we no longer have the parts to repair or replace it, we offer a 30 percent discount on all trade-ins. Any alterations made to the harness, controller, LED, or any damage to the whip or controller due to an accident or negligence (gouges, stress marks, impact marks, etc. may void the warranty. We do not offer return shipping labels. We recommend using USPS Priority Mail (local post office). We do cover shipping your repairs back to you using USPS Priority Mail.
178 Ashley Rd 466
Hamburg, AR 71646
If you Broke it and you know you broke it:
Contact Us! Let us know what has happened. We want you to enjoy our products. We will do our best to repair our products for you. If for some reason we have to charge for parts or labor, we won't charge you an arm and a leg. Send us an email at email@example.com or message us on our facebook page at redneck whips. or call (870) 304-6521.